Effective date: September 8, 2026

Orlando IT Works respects your privacy. This policy explains the information we collect through orlandoitworks.com, why we use it, and the choices available to you.

Information we collect

When you submit a service request, we may collect your name, email address, phone number, ZIP code, business name, customer type, requested service, and the information you include in your message. Please do not submit passwords, Social Security numbers, payment-card information, medical information, or other highly sensitive data through the website form.

The website and its security providers may also process technical information such as IP address, browser type, device information, referring page, timestamps, cookies, and security or error logs.

How we use information

• Respond to questions and service requests
• Evaluate, schedule, and provide requested IT services
• Send service-related communications and form confirmations
• Maintain website security, prevent spam, and troubleshoot problems
• Keep appropriate business, security, and legal records
• Improve our website and services

Cookies and website technology

We may use cookies and similar technologies that are necessary for website operation, security, preferences, form processing, and administration. Your browser may allow you to limit cookies, although parts of the website may not function correctly without them.

Service providers and disclosures

We may share information with providers that support website hosting, content delivery and security, form processing, email delivery, and other business operations. These may include WordPress-related services, Cloudflare, and Microsoft 365. We may also disclose information when reasonably necessary to comply with law, protect rights or safety, investigate fraud or security incidents, or complete a business transfer. Orlando IT Works does not sell personal information for money.

Data retention and security

We retain information only as reasonably necessary for service, business, security, tax, warranty, dispute-resolution, and legal purposes. Retention periods vary by record type. We use reasonable administrative and technical safeguards, but no website, email system, or storage method can be guaranteed completely secure.

Your choices

You may request access to, correction of, or deletion of personal information you submitted through this website. Some records may need to be retained for legitimate business, security, contractual, or legal reasons. To make a request, email [email protected].

Children’s privacy

This website is intended for adults seeking IT services and is not directed to children under 13. We do not knowingly solicit personal information from children under 13 through this website.

Third-party links

The website may link to services or websites controlled by others. Their privacy practices are governed by their own policies.

Policy updates

We may update this policy as the website, services, or legal requirements change. The effective date above identifies the current version.

Contact

Questions or privacy requests may be sent to [email protected].

This policy describes Orlando IT Works’ current website practices and is not a substitute for advice from a qualified attorney regarding your specific legal obligations.